For all orders received prior to 11:00 A.M. (EST) Monday - Friday, every effort will be made to ship orders out the same day. All other orders will be shipped out the next business day. Although we make every effort to ship orders out the next day, during the busy Holiday season this may not be possible. Please order early to insure your Holiday gift arrives on time. Please allow approximately:
Standard Ground Delivery times are as follows:
East Coast - Ground deliveries take 2-3 business days to arrive.
Midwest - Ground deliveries take 1-2 business days to arrive.
West Coast - Ground deliveries take 4-5 business days to arrive.
If there is a mistake or omission in shipping information provided by the customer, there will be an additional fee from UPS/FedEx that will be charged to the customer.
Once your order ships you will receive an email with your UPS Tracking Number. Orders ship out everyday Monday - Friday. Click on the Tracking Number to track your order. You will receive 1 email when it has shipped and 1 email when it has been delivered.
All Chocolate gift baskets may not be available for shipping in hot months (approximately May - September). Chocolate products that are included in other gift baskets (not all chocolate baskets) may be substituted for cookies or other heat resistant sweets, such as hard candy.
All baskets will be shipped in separate boxes for safety.
Return and Exchange Policy:
If you are not satisfied with our products, you can return them within 14 days of delivery (basket should be packed in its original pack as delivered). You will receive the refund within 3-4 business days after the return of the item. Please contact our store at (317) 564-4888 for more information.
If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.
Basket Contents and Availability:
In the rare instance when demand outstrips supply of a particular item, we will replace it with one of equal or greater value at no additional charge.